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Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Back to Business

Centre Wellington Chamber of Commerce
COVID-19 Business Resources Portal
 

RETURN TO WORK SAFELY TOOLKIT

In this Return to Work Safely Toolkit you will find useful information and links about best practices and strategies to get your business up and running again safely and smoothly.

 
Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Plan

 

STEP 1 - Develop a COVID19 response plan and policies 

  • Create a COVID-19 task force
  • Include employees from different levels within your organization and a senior executive as sponsor of this task force
  • Appoint a decision maker within this task force to work with the sponsor to implement required changes quickly and efficiently
  • It is critical for this task force to stay current as possible with government changing requirements and regulations
  • Lead implementation and ongoing monitoring for effectiveness and compliance
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STEP 2 - Prepare your workspace 

  • Define appropriate Personal Protective Equipment (PPE) for your workplace.
  • Secure resources, establish a supply chain and reorder procedures
  • Contract a cleaning company with the equipment and resources to provide a deep cleaning of all employee workplaces on a regular basis. Ensure you follow Ontario Health recommended guidelines
  • Develop an employee workplace entry screening process based on Ontario recommended guidelines
  • Create physical distancing guidelines and inform employees
  • Define and regulate movement paths within your organization and used signage and floor markings
  • No more than 10 people may gather in common areas
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Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Prepare Workplace
Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Prepare Employees

 

STEP 3 - Prepare your employees 

  • Communicate procedures if employees have symptoms and what should be done by the employee and by the task force
  • Provide appropriate PPE for all employees and train them in the proper use of the PPE
  • Maintain an accessible supply of cleaning materials with access for all employees
  • Consider ways to limit the employees required in the workplace with rotating shifts, work from home, off hours work
  • Communicate on a regular basis and also gauge the mental health of employees. Refer to Ontario Health guildlines regarding employee mental health
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STEP 4 - Prepare your customers 

  • Post COVID19 operating guidelines at the entrance of your business for your customers
  • Create a procedure to limit the number of people in your business to ensure six feet physical distancing can be maintained
  • Create clear communication procedures for employees to use for customers who don't appear to be following posted guidelines
  • Clearly communicate alternative ways to do business with your customers through customer channels such as phone answering machines, websites or social media
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Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Prepare Customers
Centre Wellington Chamber of Commerce COVID-19 Resource Toolkit Prepare for Transactions

 

STEP 5 - Prepare for transactions 

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  • Map out the establishment to determine where best to put transaction equipment and other customer interaction zones to maintain 6 feet of distance.
  • Use floor signs to direct the flow of customer traffic
  • Create procedures for the accepting of payment types such as cash, debit and credit
  • Install bariers to create safer customer and employee interaction zones
  • Disinfect transaction areas after each transaction
  • Consider alternative ways to provide products and services such as curbside pickup, online services and alternative business hours
  • Perpare policies and procedures for safe handling of returns