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Archive by tag: CommunicationReturn
In today's work world, asking for help is often viewed as a sign of weakness or incompetence; however, this couldn't be further from the truth. Seeking assistance can be a game-changer, leading to personal growth, enhanced collaboration, and improved overall performance. Let’s explore the benefits of asking for help at work and why it’s a strategy for success.
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Sorry can be difficult even when you’re wrong. From apologizing to an employee you've overlooked, a customer who didn't have a good experience or a public relations snafu, the need for a business apology is bound to happen.  Before the internet, if you had an issue, you could write a letter or make a phone call. That complaint might be addressed by customer service on their schedule. Today, social media allows a forum to voice complaints to potentially thousands of people without con...
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Would you trust the care of your loved one to someone who didn’t like you very much? If you have disengaged employees you might be doing just that. It is impossible for a disengaged employee to provide excellent customer service...
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