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Archive by month: 2023-1Return
Selfies are gaining in popularity among adults and businesses. Selfies are a way of showing customers and potential customers a “behind the scenes” look at your business. They also are an effective way of telling your business story. In addition to selfies, photo bombs can be lots of fun as they are extremely shareable content. Photo bombs start off as portraits, similar to selfies, but the person in the foreground is upstaged by what’s going on behind him/her.
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Sorry can be difficult even when you’re wrong. From apologizing to an employee you've overlooked, a customer who didn't have a good experience or a public relations snafu, the need for a business apology is bound to happen.  Before the internet, if you had an issue, you could write a letter or make a phone call. That complaint might be addressed by customer service on their schedule. Today, social media allows a forum to voice complaints to potentially thousands of people without con...
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These days a lot of people are considering business ownership. Whether you buy into a franchise, start your own thing, or begin building an ecommerce website, doing it on your own has never been more accessible. Before you hang that open sign ensure you know the answers to the following questions.
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Would you trust the care of your loved one to someone who didn’t like you very much? If you have disengaged employees you might be doing just that. It is impossible for a disengaged employee to provide excellent customer service...
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As the saying goes; “If you need something done, give it to a busy person.” Lately, many business owners have found they’re too busy for their business. Small business has changed a lot over the past decade and the demands on a business owner’s time have multiplied exponentially.
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